Support

Any questions? We'll answer quickly.

Our team is based in France and responds within 2 business hours. For order tracking, please provide your order number.

  • contact@yourshop.com
  • Monday to Sunday, 9 a.m. to 8 p.m.
  • Average response time: 1h47
  • Shipping from France

Vos donnees servent uniquement a traiter votre demande. Consultez notre politique de confidentialite.

Before you write to us

The most requested answers

A question that isn't listed? Our team will respond in under 2 hours.

You will receive a tracking number by email as soon as it ships. Please allow 2 to 4 days after dispatch.

Write to us with your order number, and we will send you a return label.